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I want to clarify my transformation expenditure when using q_auto. As far as I understand, f_auto creates four different formats of the asset to be served depending on the compatibility of the end-user browser client. I also understand that q_auto analyses each individual asset to determine the optimal delivery quality.…
I'm trying to upload a text on a blank canvas to obtain it's height and width. The text uses a custom font that I've uploaded using the media library. The problem arises whenever I make the request on Postman I receive an image that looks like a default font. I'm assuming the width and height are also not correct either.…
I'm trying to implement a custom font on the transformation URL API but whenever I try using it it looks like it gets cropped weirdly. Here's a transformation URL to showcase what happens when I try the name Sam:
HI, I have two separate transforms. First, overlay: const t1 = new Transformation() .overlay( source(image('some-id')) .position( new Position() .gravity(compass('north_west')) .offsetX(100) .offsetY(200), ) ) .addFlag('layer_apply') Second, underlay: const t2 = new Transformation() .underlay( source(image('some-id'))…
I've duplicated the Postman collection and now I'm trying to upload images with the q_auto transformation like this - (with a file selected obviously) No matter what I set the quality too though, I always get a "file size too large" error, showing the same file size for the uploaded file. I can't figure out whether that's…
So I'm making a web app utilizing cloudinary. I have it all set up with mongo as well. when i create an album it'll actually create a new folder in my Cloudinary library and whichever images I upload properly uploads to the library in the correct folder. My issue is actually displaying the album with the images. I logged…
https://res.cloudinary.com/drwxjbeid/image/list/tag.json Here my tag to the image attached is 'tag'. My question is do we need to provide any account level permission to perform this activity? I have tried by fetching details via postman by GET method it is giving response as '401 unauthorized' Thanks, Sez
I have two related use-cases pertaining to image upload and transformations. First: upload an image and include an eager transformation. I will end up with two images, the original image and the transformed image. Some time later... Second: generate a replacement for the eager transformation, without having to re-upload…
at the beginning everything worked very well and then I found this error although I didn't change anything in the code : Success:{statusCode: 400, message: "Cannot read properties of undefined (reading 'v2')"}message: "Cannot read properties of undefined (reading 'v2')"statusCode: 400[[Prototype]]: Object can i help me…
I have worked with Cloudinary's API for a few years so I'm basically doing the same thing I've always done, but I'm encountering this new issue. I uploaded avif, jpegs, etc and everything worked fine. Then I tried to upload a png which was created from a screenshot on my Macbook. It kept saying Bad Request 400 Could not…
Want to see some of the latest and greatest Programmable Media features from Cloudinary? If so, you're in luck as Aditya Ghule, Paul Thompson and I have produced three new walkthrough videos for you to do so. Correcting Old, Damaged Images with Generative Restore and AI Video Analytics with Video.js + HLS.js Support, API…
Cloudinary has several ways to get help. If you're not sure where to look for help, here's some advice on when to use our sites and services: 🔹 Documentation & Knowledge Base If you're looking for general information on using our products, our Getting Started guides, or know exactly what you need help with, the…
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We are thrilled to announce that our comprehensive course on Sharing Files and Collaborating with Team Members in Cloudinary Assets is now open for enrollment! This course is designed to equip you with the knowledge and skills you need to optimize content sharing, streamline collaboration, and moderate file access and…
Hi, I've been working in a project for the last month and everything was working properly before this morning. I have some images and my static files stored in cloudinary and after making a little change in my css file, it doesn't charge anymore and now I receive a 404 message when loading my project.
Postman is a popular tool for running REST API requests, whether it's to get a feel for the request and response parameters or maybe even for automation. We're a big fan at Cloudinary and so we've created our own public workspace with a set of collections that you can fork and use to test out various API calls. To get…
Hi, when I upload an SVG to my folder it is converted into an 'Authenticated' asset an I am unable to get a public URL. Can I convert I into public? Thanks
Hey, I'm pretty new to the world video optimization. We are currently working on a tiktok-like platform for mobile (i.e. people can swipe Videos). Because this app is made for mobile, there obviously are quite a few constraints regarding the performance expectations, set by apps like Tiktok and Instagram. Our goals is to…
Hello, Cloudinary community! I'm currently working on a marketing campaign and would love to hear your thoughts on leveraging Cloudinary for optimizing and delivering media assets to enhance user engagement. Are there any specific strategies, features, or integrations within Cloudinary that you have found effective in…
Recently, I have been encountering problems when using the Fetch URL feature. While the following URL works without issue: https://res.cloudinary.com/ashhair/image/fetch/w_700,f_auto,fl_lossy,q_auto,fl_progressive/https://ash-hair.com/shared_img/u/stylist/1458/2022112832400012934.jpeg This URL returns a 400 error:…
Regarding Concatenating Media — https://cloudinary.com/documentation/video_trimming_and_concatenating#concatenating_media Can audio files be concatenated? I know you can overlay multiple audio files, but the concatenation page only mentions video.