java.lang.RuntimeException: General Error -- getting this strange error while calling upload service

jyoti

Hi Everyone,

Since last few days, we have been receiving this weird error while trying to upload the images to cloudinary.

java.lang.RuntimeException: General Error

Unfortunately, this doesnt say much.

All i do is, form a cloudinary url like this:

cloudinary://api_key:api_secret@cloud_name?upload_prefix=https://api-eu.cloudinary.com&cname=**

Then setup the resource_type to 'auto' and public_id and then calling the upload method like this:

cloudinary.uploader().upload(file, params)

This piece of code worked perfectly till 3 weeks back and there has been no changes to the code, but it started giving that error since.

Could you please help me fix this?

Regards

Jyoti

jyoti

sometimes i also get this error:

java.lang.RuntimeException: Eval'd script ran for too long

Stephen

Hi,

We'll need some more information to help debug this, so I've copied the details of your question to a support request and we'll follow up directly via our support system and assist further

Regards,

Stephen