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April 25th | Webinar | The Latest Image & Video Solutions From Cloudinary
I am so excited to be presenting at the upcoming “The Latest Image & Video Solutions From Cloudinary” webinar with the ever-fabulous Shelby Britton! 🎉 You can register here! Happening on April 25 at 9 a.m. Pacific / 12 p.m. Eastern, this session will focus on the latest innovations from Cloudinary and how these product…
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When To Contact Support
Cloudinary has several ways to get help. If you're not sure where to look for help, here's some advice on when to use our sites and services: 🔹 Documentation & Knowledge Base If you're looking for general information on using our products, our Getting Started guides, or know exactly what you need help with, the…
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Optimizing The Forums
Here's a handy list of ways you can optimize your experience in the community! Use the reactions. These let you share how you feel about other’s comments. Mention others. Put an @ symbol before their username to mention someone. They’ll get notified when you do. Update your notification preferences. You’ll receive a…
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Cloudinary Community Standards: Please Read Before Posting
Welcome! We are so glad you're here. But before you get started, here are some things you need to know. This community has a set of standards across all our online spaces. They include (but are not limited to) the following principles and rules: Respect Our community members come from all over the planet and walks of life.…
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upload subfolders
Hi, how are you? It would be a question, I have a product project in NextJs and I wanted to know that I can make each product have its specific mass when it is created. For example: cellular products/cell01 cellular products/cell02 In this case, it would retrieve the product slug and create the subfolder using the product…
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Video Delivery Service Pre-Sales Question
I have a video, let's say it is 1080p (1920 × 1080p, 16:9 aspect ratio), need your service to deliver to the 4 viewports just like this video. No other special tweak or features needed, just delivery. Is what I am asking a free account or paid account? What are my options? When the video plays am I charged? What is the…
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Pre-Sales Question
I have a video, let's say it is 1080p (1920 × 1080p, 16:9 aspect ratio), need your service to deliver to the 4 viewports just like this video. No other special tweak or features needed, just delivery. Is what I am asking a free account or paid account? What are my options? When the video plays am I charged? What is the…
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Can't Upload Files To Root Location
I have 3 files with same name and different format: • favicon.ico • favicon.png • favicon.svg But I can't upload all of them because everytime I upload the newer file it replace the older file. Also I can't embed svg format into my website. Any solution?
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Font latin extended character
I have a font where the character will not render, even encoded and escaped. in another font it renders fine. %C8%9B I tried inspecting the font in font-drop - but it shows as present. l_text:TiemposText-Regular.ttf_36:Dep%C4%83%C8%99e%C8%99te-%C8%9Bi%20recordurile ….
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Persistent Poor LCP (Largest Contentful Paint) Score in Lighthouse
We've been optimizing a website to try and improve our PageSpeed/Lighthouse scores. The one problem is a very poor Largest Contentful Paint score (driven especially by render delay) and for the hero image on our page: <img src="https://res.cloudinary.com/dbzo4mz7l/image/upload/f_auto,q_auto,w_1704/v1/…" alt="pest control…
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I make a mistake with my credentials
I mistakenly delete my master credentials and now unable to work with my account.
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Cloudinary Media Assets Down
I can no longer access any of my media assets on Cloudinary. Once I go to the media assets tab, it says something went wrong, reloads, and asks me to sign in again.
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How to estimate cost on monthly bases for a video streaming platform?
Hi, I am building an educational platform where each course has 10-15 hours of video material. I am wondering, how can I estimate the cost of me serving these videos to the users (I want users just to watch them, nothing else)? This has to do with the bandwith, right? I mean, let's say that I have a course which is 15…
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Will images lose original quality or clarity & size after uploading in Cloudinary?
Can someone please clarify? if we update the images to Cloudinary & started using them for other purposes (I use those generated links for my seller account). A few of my colleagues or other sellers started saying that the image's original quality & size had been compromised after accessing through generated Cloudinary…
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Third-party cookies will be blocked, how to solve it?
I'm getting this warning when making requests to get images hosted on Cloudinary. class PostImages(models.Model): post = models.ForeignKey(Post, related_name='images', on_delete=models.CASCADE) image = models.ImageField(upload_to='post_images/', storage=MediaCloudinaryStorage()) DEFAULT_FILE_STORAGE =…
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Add a user who has another account
I'm trying to add a first additional user to my Cloudinary account, but I'm getting an error: This email already exists The user has his own account, but it's strange that would keep me from adding them to my account. Suggestions?
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New Project
🎁 A Musical Gift for Mom! 🎶 🎉 Thrilled to announce a special project close to my heart – a musical app tailored just for Mom, featuring all her favorite songs in one place! 🔒 Secure Access: Ensured Mom's privacy and security with robust authentication using JWT and middleware, so she can enjoy her tunes worry-free. 📤…
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Text anchorpoint
Hi, when I make the name shorter the text moves. I want the first letter to always start at the same point. For example: That is a full name so that is long. But if I only enter John the text moves really far. I want that the starting point stays the same no matter the length of the word: So that the J from John Anderson…
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Audio overlaying
Let's say I have this video transformation url: VideoUrl How can I add an audio overlay with audio volume of 20% for the whole video? here is my public Id for the audio "demos/background-music_gr2plr"
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Named transformation with user-defined variables not allowed
I'm trying to define a named transformation for my web application user profile picture section for a cropped image, I defined the followed transformation in the transformation builder: I'm working with Strict Transformations mode enabled and I tried to crop a public image with "upload" Delivery type just like this:…
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Is there an easy way to transfer assets/images from free account to company's paid account?
Hi Cloudinary Team, I have a bit of a dilemma, so before my Team and I found out that our company has a paid Exclusive Tier cloudinary account, we opened our own free account. We will now be utilizing the company's account, but still need to retain the images that are currently saved under the free account. Is there a…
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School Plan
Cloudinary support do not reach any of my request. I'm trying to contact them in the last 5 hours but they keep on closing my request as "solved" but do not reach out. does someone know about a plan for students project? I used Cloudinary in a project that I need to submit in a few days, and they disable my account with…
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Does anyone have a simple Cloudinary Android uploader app?
A couple of years ago, I installed a very simple Cloudinary app, which allowed me to upload photos to Cloudinary using the Share button. I've just upgraded to a new phone and I have no idea where the app was from! I have asked Cloudinary tech support, and they're saying it's a 3rd party app, like this uploader. I thought…
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Settings page is not opened
Hello! I can't open my settings - the page is always loading and no content is rendered. I see the error in console (find a screenshot attached). How can I fix it or is it a bug on Cloudinary side?
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Cloudinary user invitation problem
Greetings 👋, I attempted to send an invitation to a new user with the Technical Admin role for my account. Although the system indicates that the invitation has been sent, the invitee has not received any email in their account, and it is not found in their spam folder. I resend the invitation, but the issue persists. I…
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Enhance Photos
Hi, I am new to Cloudinary. I am having trouble locating the option to edit and enhance my images. I only use this program to store images for the "image address" option merely for my website and back-end software, Dubsado. I understand that I was in a trial period, but how can I get that feature back? I don't see a…
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I am making a shopping site(only for development), for which I have to add all images into cloud.
Can I do this using clodinary in free? I can not beleive social sites anymore that's why I am asking here.
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Request for continuation and replacement of plan credits
Hi, The credits I used have exceeded the $249 plan limit and now our account status is unavailable. If we apply for an upgrade to the $549 plan this month, can we change to the $249 or $99 plan next month? Also, seeing that our credits are mainly used for brandwidth, what are the ways we can reduce the amount of brandwidth…
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Inquiry Regarding Copyright, Notices, and Licensing for My GitHub Project
I am a Cloudinary user and currently working on a project that involves uploading content to GitHub and utilizing Cloudinary services. As I review the Terms of Use, I have a few questions regarding copyright, notices, licensing, and any specific conditions that may apply when sharing my project on GitHub. Copyright and…
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Received the following m "... cloudinary_status, is late to run..."on my Site Health dashboard
Hi, I recently deleted the Cloudinary plugin on my Wordpress site. I just noticed the following message on my Site Health dashboard: "The scheduled event, cloudinary_status, is late to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended." Is there still a…
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Why my account disabled.
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I am getting spam traffic from Bytespider browser, is there a way to block?
Hi there, Since last month my account run out of credits all a sudden and it was due to massive load of requests that used up 4GB of traffic in a day! I suspect it is some bot and the delivery report showed 80% are comming from browser Bytespider. I am on a free plan and is there any settings I can stop them getting my…
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Unfortunately our services currently are not available in your country.
when or how I use it
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Can I purchase an Advanced Plan and then in addition buy more storage space?
Hi, I was looking through the price table and I think that Advance Plan is the one which suits me the best, but I might need more than 250GB storage since I plan to store educational content (e.g., courses) which are mostly in video format (anywhere from 5 to 15 min in 1080 resolution; around 10-15 hours per course) What…
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Can cloudinary deliver the derived Images to private S3 bucket?
Can cloudinary deliver the derived Images to private S3 bucket?
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Download Isn't Working
I'm trying to download a folder by logging into Cloudinary. Immediately upon right clicking the folder and selecting download, I get two alerts -- one that zip file is being generated and another that says "this folder is empty, there is nothing to download." Needless to say, nothing ever downloads. The folder has less…
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Question about credit
Hi Cloudinary team, I'm making a small application and I'm using your service to store images. Since the application has not yet been completed, I wanted to ask you for more information about loans. Are the loans renewed every month? If yes. how does credit renewal work?
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Intergration with Digital Ocean and Cloudflare
Hi, Cloud someone give me some advice? I have my website (real estate) on Digital Ocean and also using Cloudflare, but now I'm thinking about how can I manage my images (adjust, improve images)? I heard about Cloudinary but not sure how to integrate with Digital Ocean and Cloudflare
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What prompt need to provide to genrative remove effect for removing logo from image?
What prompt need to provide to genrative remove effect for removing logo from image?
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MediaFlows - now with FlowAI
An early version of MediaFlows launched a few years ago on Product Hunt. We’ve come a *long* way since then. Today we’re launching a next-gen, low-code development environment powered by FlowAI, the language-to-flow capability that lets you build...crazy fast. MediaFlows provides a simple, drag-and-drop interface for…
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Where can I get drived images?
Where can I get drived images?
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Unable to create a cloudinary account. Get hit with a 404 when using github auth.
When I use Github to signup it redirects me to the aforementioned page. Cloudinary-sso does appear on my github "Authorized OAuth Apps". If I try loggin in instead, I get an unknown server error
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Confused on Image Files Sizes
I'm in the process of redoing my WordPress category pages. I've got a GeneratePress loop template that pulls in the post's featured image. For my test, I uploaded an unoptimized JPG image. (770k) The template shows the title, post excerpt, and an image that is 320 px wide. If I use the Cloudinary Media Inspector, it shows:…
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help
how to connect cloudnary cdn on my html website(for image optimization and make good permormance)?