After I uploaded avifs here, it would automatically convert to mp4 and not loop
Hey, thanks for getting in touch.
We do support avif format, so in this case it sounds like there might be an incoming transformation overwriting the asset upon upload and changing it to mp4. Could you please check the configuration of your Upload Presets?
If that doesn't appear to be the issue, I would recommend opening up a support ticket with your cloud name, a link to the affected asset, and a link to this thread. We'll be able to investigate further in our logs to see what might be happening.
Let us know how it goes :)
Hi, avif files are recognized as usual, but avifs files will be converted to mp4