e_grayscale transformation not working

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tomasz
tomasz Member Posts: 2
edited July 2023 in Developer APIs

Lately I've been seeing more and more e_grayscale transformations throwing a 400 error, has anyone come across this issue? For example here's a headshot image of me that cannot be transformed:

https://res.cloudinary.com/iadb/image/upload/v1687376032/users/dd7fd5e22e73490482294a8625381d8a_kwn2eu.jpg

And here's the transformation:

https://res.cloudinary.com/iadb/image/upload/e_grayscale/v1687376032/users/dd7fd5e22e73490482294a8625381d8a_kwn2eu.jpg

Anyone knows a way around this?

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  • tomasz
    tomasz Member Posts: 2
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    Oh my gosh. Thanks Loic. I knew it was something I was doing wrong, because Cloudinary has always delivered top notch product, but just in case there was a bug I figured I'd ask here. I was doing resizing, but it seems I was doing it out of order... first grayscale, then resize, so it appears the order does matter. Wow. Thanks so much. As always, best software and best support community.

  • Vdeub
    Vdeub Member, Cloudinary Staff Posts: 61
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    You are welcome @tomasz :)

    Effectively sometimes the order matters especially with large originals.

    All the best,

    Loic