Touch Screen Laptop Product Page Zoom Click not working

ChrisS

Hi

I have a Surface Book touchscreen laptop and I am currently trying to build a product gallery for my website with a zoom. However, when I have it loaded (zoom type popup, 3 col expanded) the mouse click does not work as it assumes the interaction would be on the screen

This is also not working on the demo page https://demo.cloudinary.com/product-gallery/?editor

User Agent - Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36

Device - Surface Book 2

Tom

Hi @ChrisS,

Thanks for reaching out.

This is a known issue with the latest version of Product gallery widget and we are working on a fix.

One workaround you could try is to set the product gallery version to 1.0.85 so instead of pointing the source to https://product-gallery.cloudinary.com/all.js, point it to https://product-gallery.cloudinary.com/1.0.85/all.js which was the previous version.

Please let me know if you have any other questions or queries.

Thomas

ChrisS

Hi @Tom

Thank you for the speedy response!

Just rebuilt with the older version and works perfectly!

Is there a changelog/release tracker I can keep an eye on for when the latest versions are released to remove the pinned version?

Tom

Hi @ChrisS

Thanks for getting back.

I'm afraid there isn't a changelog currently but this is in our longterm roadmap.

For now, I can update you when the fix for this is released.

Thomas

ChrisS

Hi @Tom That sounds good to me!

Thank you again for the quick answers and help!

Tom

Hi @ChrisS ,

This has been fixed on the latest version of the widget.

Please try it out and let us know if there are any issues.

Thanks,

Thomas