Auto Upload only for images?

markstuartwalker

I have been successfully using Auto Upload to pull in images. I'm now moving towards non-image files (.csv and .pptx files) and it seems not to work at all - I request the URL and Cloudinary doesn't load them in.

Does this only work for Images?

Thanks

Mark

Cloudinary_John_H

Hi Mark,

Thanks for reaching out.

Our documentation here: https://cloudinary.com/documentation/fetch_remote_images#comparing_fetch_to_auto_upload

Indicates that Auto-Upload supports image, video and raw assets.

From our doc here: https://cloudinary.com/documentation/migration#lazy_migration_with_auto_upload

The standard auto-upload URL takes the following structure:

https://res.cloudinary.com/<your Cloudinary product environment's cloud name>/<asset_type>/upload/<mapped upload folder prefix>/<partial path of remote file>

Are you setting the "asset_type" as raw in your URLs?

If so, can you please provide a couple examples of auto-upload not working and I can the the associated logs?

Looking forward to your response,

John