Adding an effect bumps up the image size past the allowed size

jamesg
jamesg Member Posts: 5

I have an image that is 7.66 MB. If I go in to quick edit and attempt the following transformation:

e_shadow,x_10,y_10/q_auto/f_auto

I get an error 'Maximum image size is 25 Megapixels. Requested 53.7 Megapixels'.

I would not have expected a show effect to bump up the image size.

Are there any workarounds, bearing in mind I need to keep the original image size? Thanks.

Answers

  • Tom
    Tom Member, Cloudinary Staff Posts: 45

    Hi @jamesg ,

    Thanks for reaching out.

    Can you send us the image you are testing with? If you don't want to share it here, can open a ticket with it via https://support.cloudinary.com.

    Thanks,

    Thomas