Why are users unable to access media files from a React app hosted on Cloudinary when shared on the

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AttractGame
AttractGame Member Posts: 1
edited March 19 in Developer APIs

Despite hosting media files on Cloudinary and sharing a link to a React app on Facebook, users encounter difficulties accessing media content when browsing through the Facebook mobile app. The shared link directs users to the React app, but media files fail to load, hindering the overall user experience. What might be causing this issue, and what steps can be taken to ensure seamless access to media files when sharing React apps hosted on Cloudinary via the Facebook mobile browser?

Answers

  • Wissam
    Wissam Member, Cloudinary Staff Posts: 82
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    Hi there,

    Thank you for reaching out.

    I see that you have opened another ticket regarding the same issue.

    I will answer you on the other one.

    Thanks,

    Wissam