Will images lose original quality or clarity & size after uploading in Cloudinary?

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Prudvi_Raj
Prudvi_Raj Member Posts: 1 ✭
in General

Can someone please clarify? if we update the images to Cloudinary & started using them for other purposes (I use those generated links for my seller account). A few of my colleagues or other sellers started saying that the image's original quality & size had been compromised after accessing through generated Cloudinary links. Is that true? Does anyone experience the same thing? please answer, I appreciate your help.

Thanks!

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  • Tom
    Tom Member, Cloudinary Staff Posts: 66
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    Hi @Prudvi_Raj ,

    Thanks for reaching out.

    So when you upload an asset, we do not modify the file at all and is stored in its original format.

    The only time we modify is if you are delivering your images using transformations so it's possible you are using a specific transformation resulting in this.

    Could you please send us links where this is being experienced?

    Kind Regards,

    Thomas

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