Issues with URL-Based Video Editing

richie

Hey everyone,

I'm encountering an issue where I'm unable to simultaneously trim and add subtitles to a video using a URL. Here's the URL I'm working with:

https://res.cloudinary.com/dbvtwfqa0/video/upload/ar_9%3A16%2Cc_fill%2Cg_auto%3Aface%2Ch_640/eo_33.645%2Cso_17.56/b_black%2Cco_white%2Cl_subtitles%3Aarial_28%3Aphouwts8bn6h5ii6f6np.srt/fl_layer_apply/v1711727384/video_transformed/ccl1jtyobtr2ojyiarlj.mp4

It seems that when I set a start and end time for trimming, it overrides the subtitles, and vice versa. Any insights on why this might be happening would be greatly appreciated!

Thanks in advance!

Tamara

Hi there @richie,

It appears that there might be an issue with the subtitles file you uploaded to your account. Even when used solely as an overlay, they aren't displaying properly. To investigate further, I uploaded your video along with a different subtitles file I sourced from Github to my own account, and the subtitles were displayed correctly. This suggests that the problem lies with the specific subtitles file associated with your account:

https://res.cloudinary.com/tamarayul/video/upload/ar_9:16,c_fill,g_auto:face,h_640/eo_33.645,so_17.56/b_black,co_white,l_subtitles:arial_28:dua9rr7odnk4afjfsqhv.srt/fl_layer_apply/v1711727384/ntrkcjr3z50l15emvkhk.mp4

Please let me know if you have any further questions,

Kind regards,

Tamara