Can't we delete the template?

minh
minh Member Posts: 4 ✭
edited July 2 in Digital Asset Management

I accidentally tried creating a few new templates and the problem is that every time I upload a photo, I will still have that template but I can't delete it, this will increase the storage space because I don't need it.

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Answers

  • Zachary
    Zachary Member, Cloudinary Staff Posts: 46

    Hi there Minh,

    I'm not totally sure what you mean by template, can you add some more context or maybe share a screenshot of what you're referencing?

    It sounds like you might be referencing the upload preset, if so, you can change which preset is used by default by navigating to your settings → upload page.

    In general, you can always delete assets if there is ever a problem on upload. There are many methods to do so documented here.

    Hope this helps 😀

  • minh
    minh Member Posts: 4 ✭
    image.png

    As you can see, I have created samples 11 and 1111, and the problem is that now when I upload any photo, it still has those 2 samples, but when I delete it, it doesn't work.

    image.png
    image.png
    image.png

    If possible, can you guide me to delete the existing templates?

  • minh
    minh Member Posts: 4 ✭

    I found the deletion solution here, thank you for your help!

    image.png

  • Zachary
    Zachary Member, Cloudinary Staff Posts: 46

    Happy to hear you found a solution! Let us know if anything else pops up.

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