unable to upload images in Thunkable get invalid signature and time stamp

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testtry
testtry Member Posts: 4
edited July 8 in General

Dear All,

I am using Thunkable and try to take a picture and store it into cloudinary via mediaDb but i get Invalid Signature baf5fcbad23769c265adb4112c679fc57dcabfdb. String to sign - 'timestamp=1719927671'. . Kindly assist to fix this.

Regards,

Sasi Preetha

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  • Vdeub
    Vdeub Member, Cloudinary Staff Posts: 61
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    Hi @testtry,

    Could you please share the code you are using to generate this signature?

    Thanks in advance.

    Best,

    Loic

  • testtry
    testtry Member Posts: 4
    edited July 2
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    Hi Loic,

    I did not do anything like that, Its thunkable just linked cloud name, api key and api secret code.

    Its not mentioned in the Thunkable guide

    COuld you kindly guide on this?

    Regards,

    Sasi Preetha

  • Vdeub
    Vdeub Member, Cloudinary Staff Posts: 61
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    Hi @testtry,

    Could you share then the documentation you used to implement Cloudinary via Thunkable? Most likely, it is an issue on their side then as they are the ones who built this implementation.

    Basically, you'll need to generate an authentication signature as documented here but if you don't have a way to handle this in Thunkable, it means they generate it directly so the error might come from the way they generate the signature.

    Thanks,

    Loic

  • testtry
    testtry Member Posts: 4
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    Dear Loic,

    Sharing the document https://docs.thunkable.com/v/snap-to-place/media-dbas requested.

    Regards,

    Sasi Preetha

  • Vdeub
    Vdeub Member, Cloudinary Staff Posts: 61
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    Hi @testtry,

    I'd recommend contacting Thunkable support for this.
    Based on the documentation you shared, they implement all the logic behind the scene so they will be able to fix the issue for you.

    Hope that makes sense.

    Best,

    Loic

  • testtry
    testtry Member Posts: 4
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    Thanks for your time Loic