PDF files publicly view in free tier

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NomanBinBasheer
NomanBinBasheer Member Posts: 1
edited July 8 in Digital Asset Management

i am using cloudinary to store files of my MERN stack app but I have both image and pdf files in my app. but cloudinary doesn't let my app's users see the pdf files publicly using the res.cloudinary.com link because of me using cloudinary's free tier or some reason? How should i solve this problem? i can't purchase the paid version of cloudinary because it is too expensive for me. Someone please help me with this

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  • SreeCloudinary
    SreeCloudinary Member, Cloudinary Staff Posts: 35
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    Hi @NomanBinBasheer ,

    Thanks for your questions.

    I looked into your clouds and I see that the "Allow delivery of PDF and ZIP files" flag is unchecked. Please enable them accordingly:

    https://support.cloudinary.com/hc/en-us/articles/360016480179-PDF-or-ZIP-files-appearing-in-Media-Library-but-download-URLs-return-an-error

    Please let me know if you have any questions.

    Best Regards,

    Sree