Why am I not receiving my OTP codes?

ifactory
ifactory Member Posts: 1
edited August 2 in Developer APIs

I created my cloudinary account, but when I want to see my api_key or make any change in the account, it automatically opens a modal where it tells me to enter the code that was sent to the registered email, but nothing arrives to my email.

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Answers

  • Cloudinary_John_H
    Cloudinary_John_H Cloudinary Staff Posts: 50

    Hi there,

    Thanks for reaching out.

    So that we can help debug this issue with your account, please open a request here:
    https://support.cloudinary.com/hc/en-us/requests/new

    Thanks,
    John