Original file name not retained on manual upload...

STEMVentor
STEMVentor Member Posts: 1 ✭
edited August 6 in Digital Asset Management

Until recently when I manually uploaded a file to my asset folder it would retain the file name. As of today it is changing the file name to a random asset id. I checked the settings and it has the use filename:true set correctly.

Has something changed? Is there any way to retain the original file name since it is difficult to manage assets manually if only asset ids are shown.

Regards,

Vikas

Answers

  • millie_axelrod
    millie_axelrod Member, Cloudinary Staff Posts: 11

    Hi Vikas,

    Thank you for reaching out.

    Could you please open a support request that provides a few examples of uploaded assets without retaining the file name? We can then further inspect our logs to see which parameters were passed on the upload process.

    Looking forward to hearing from you.

    Kind regards, Millie

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