Cannot view pdf URL even after tick the Allow delivery of PDF and ZIP files

alison
alison Member Posts: 1 ✭
in Developer APIs

i have allowed the delivery pdf and zip option in security and i have cleared the browser cache . still the problem is arising.

https://res.cloudinary.com/dnvrun5iv/image/upload/v1724269213/m3fzrtogiltbx5urxklo.pdf

Screenshot (32).png

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Answers

  • Cloudinary Team
    Cloudinary Team Administrator, Cloudinary Staff Posts: 170 admin

    Hi there,

    Thanks for reaching out.

    The PDF loads in the browser for me without issue. This leads me to believe that there is a caching issue.

    Did you do a hard refresh after you cleared your cache? If not can you please try that? If that doesn't work, please try accessing the asset in an incognito browser and let me know if that works.

    Kind regards,

    Tia
    Developer Support Engineer
    Cloudinary

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