Accidently lockedout myself from console by giving 0.0.0.0 as the allowed IP address.

harshith
harshith Member Posts: 1 ✭
in General

I have mistakenly lockedout myself from console by giving 0.0.0.0 as the allowed IP address in a hurry and now I am unable to access my account. Please someone find me a solution.

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Best Answer

  • Tom
    Tom Member, Cloudinary Staff Posts: 113
    Answer ✓

    Hi @harshith ,

    Thanks for reaching out.

    Please open a ticket via support.cloudinary.com and we will help you unlock your account.

    Kind Regards,

    Thomas

Answers

  • ngt
    ngt Member Posts: 2 ✭

    Can you help me. Even I locked myself out by changing Allowed IPs. Please @Cloudinary Team help me. It is Urgent.

  • atdatu
    atdatu Member, Cloudinary Staff Posts: 20

    Hi @ngt ,
    Please open a support ticket as we may need to ask the details of your account.

    Thanks.

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