Timeout error 499

pdhillon
pdhillon Member Posts: 1 ✭
in Developer APIs

while uploading audio and image file to cloudinary getting the Error adding song: { message: 'Request"} tried everything increased the timeout, tried different method node.js SDK tried using streams not working

Screenshot from 2024-08-25 14-24-56.png

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Comments

  • Zachary
    Zachary Member, Cloudinary Staff Posts: 46

    Hi there,

    Most times folks run into this error it has to do with network issues that are solved by changing some network configurations or swapping to a different network.

    Can you please open a support ticket so we can help you investigate?

    https://support.cloudinary.com/hc/en-us/requests/new

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