TikTok URL Prefix Validation

bolsteroo
bolsteroo Member Posts: 1 ✭
edited October 30 in Digital Asset Management

Hi,

I'm trying to publish content stored in Cloudinary to TikTok. TikTok will only allow content published from a verified domain or URL prefix. The way you do this is by uploading a .txt file to the URL and then TikTok will verify that the file is there.

However, it's not working for some reason.

I've tried giving a few different paths to TikTok and they keep saying they can't find the file.

https://res.cloudinary.com/(my-folder)/raw/upload/
https://res.cloudinary.com/(my-folder)/

Anyone successfully get this to work before?

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Answers

  • Vdeub
    Vdeub Member, Cloudinary Staff Posts: 78

    Hi @bolsteroo,

    This won't work in your current setup because Tiktok will look for a file at the root of res.cloudinary.com

    You have 2 options but both require an upgrade.

    Option1:

    • If you upgrade to the Advanced Plan, we can set your own CNAME hence you can verify the ownership of the domain on your side.

    Option2:

    • This will need some tests but if you upgrade to any paid plan, we could set up a configuration so the file is accessible under res.cloudinary.com/cloud_name/file.txt

    In any case, I would recommend reaching out to support@cloudinary.com to discuss this further.

    Regards,

    Loic

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