Color issue when uploading as a unsigned preset mode using fetch

Jacob_Rasmussen
Jacob_Rasmussen Member Posts: 2 ✭
edited November 2 in Developer APIs

screenshot (19).png

This is the result on an image that is saved on my local drive but when uploaded to cloudinary the color drastically changes (shown below).

ewaehwhtjbaaorlw8ur9.png

We tried manual uploading the image on the media explorer and it worked properly but uploading as a unsigned preset mode using fetch seems to be causing the color issue.

Answers

  • DannyFromCloudinary
    DannyFromCloudinary Member, Cloudinary Staff Posts: 150

    Hey @Jacob_Rasmussen.

    Could you please open a support ticket for this via https://support.cloudinary.com, including the original file you're uploading so we can check its metadata?

    Kind regards,
    -Danny

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