Why are my files uploaded to format N/A ? (except for images and pdf)

jeangisele
jeangisele Member Posts: 1 ✭
edited February 14 in Developer APIs

Hello,

I've had a situation for a while now where my uploads don't work correctly.

I'm developping an app with Rails 7 and use cloudinary for storing files attached to my tickets.

storage.yml

image.png

development & production.rb

image.png

In Cloudinary, I've allowed raw files.

Example :

I just tried uploading an excel file (test.xlsx). Logs below :

logs_file_upload.txt
  • if you look at them, you will see no error - content type is always defined
  • once the file is uploaded, here is the URL which doesnt work. Although it contains the file extension :
    • https://res.cloudinary.com/dybh6frfh/raw/upload/v1/development/8po6i5knq8vs3t8p7k1n7sxt746v.xlsx?_a=BACADKEv
  • My file in Cloudinary :
image.png

  • When I download the file from my app, the size is 0 byte

I've spent hours and hours trying to figure this out, but I failed. At some point the upload will work for a given file, and not for the same given file 5 minutes later although my code has not changed.

Your help would be greatly appreciated, thank you in advance.

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