Can't connect to cloudinary api
I'm getting timeout errors when trying to connect to cloudinary api to upload images. This is one of the errors:
Error: connect ETIMEDOUT 34.200.85.232:443
at createConnectionError (node:net:1634:14)
at Timeout.internalConnectMultipleTimeout (node:net:1685:38)
at listOnTimeout (node:internal/timers:575:11)
at processTimers (node:internal/timers:514:7) {
errno: -110,
code: 'ETIMEDOUT',
syscall: 'connect',
address: '34.200.85.232',
port: 443
},
Best Answer
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✅Solved: The issue was node version. I was using v20. I downgraded to v18 and everything works well now.
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Answers
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Hi @Brian ,
Thanks for contacting us.
This can sometimes happen when files are especially large and the upload call can't be completed before a timeout occurs (most often with videos, but sometimes with images), or when the bandwidth is low between the remote and source location.
Since I do not have your cloud name to check futher, I would request that you create a support ticket at support.cloudinary.com with required details such as Cloud name, sample code etc.
Thanks
Sree
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