Upload problem

Trey
Trey Member ✭
edited April 11 in Digital Asset Management

Our team has recently encountered an issue where we're unable to upload images to a specific folder. When prompted to receive information as to why we receive the following notification, "Folder must not end in a whitespace."

We've never experienced any problems with the folder before so it's a bit perplexing as to why we are now. Any guidance would be appreciated.

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Best Answer

  • SreeCloudinary
    SreeCloudinary Member, Cloudinary Staff Cloudinary Staff
    Answer ✓

    Hi @Trey

    Thanks for contacting Cloudinary.

    This is due to a recent change that we made to our code base. It looks like you have created a ticket with us already.

    My Colleague has added a flag to bypass this whitespace but as a general practice try to avoid whitespaces as they can later interfere with moving assets from one folder to another.

    Example: "folder"=>"Website BUILD/Pages/Shades "

    Can you please try again?

    Thanks,

    Sree

Answers

  • Trey
    Trey Member ✭

    Yes!

    This has successfully addressed the issue.

    Quick question. Was the whitespace inside of the code itself or did it stem from the original naming of the folder?

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