Upload problem

Trey
Trey Member
edited April 11 in Digital Asset Management

Our team has recently encountered an issue where we're unable to upload images to a specific folder. When prompted to receive information as to why we receive the following notification, "Folder must not end in a whitespace."

We've never experienced any problems with the folder before so it's a bit perplexing as to why we are now. Any guidance would be appreciated.

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Best Answer

  • SreeCloudinary
    SreeCloudinary Member, Cloudinary Staff Cloudinary Staff
    Answer ✓

    Hi @Trey

    Thanks for contacting Cloudinary.

    This is due to a recent change that we made to our code base. It looks like you have created a ticket with us already.

    My Colleague has added a flag to bypass this whitespace but as a general practice try to avoid whitespaces as they can later interfere with moving assets from one folder to another.

    Example: "folder"=>"Website BUILD/Pages/Shades "

    Can you please try again?

    Thanks,

    Sree

Answers

  • Trey
    Trey Member

    Yes!

    This has successfully addressed the issue.

    Quick question. Was the whitespace inside of the code itself or did it stem from the original naming of the folder?