pdf not opening

DHAIRYA
DHAIRYA Member Posts: 2

I integrated cloudinary on my website i am making, in which i upload pdfs and access them. when i open the pdf link it says failed to load pdf document.

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Comments

  • tia
    tia Member, Cloudinary Staff Posts: 29

    Hi there,

    Thanks for reaching out. Can you please share an example?

    Kind regards,

    Tia

  • DHAIRYA
    DHAIRYA Member Posts: 2

    could i get assistance regarding this?

  • millie_axelrod
    millie_axelrod Member, Cloudinary Staff Posts: 11

    Hi Dhairya,

    Thank you for sharing the above example. In order for us to further investigate, could you please open a support request and provide us with a HAR file?

    This article explains the process and provides detailed instructions for Chrome, Firefox, Safari, Edge and Internet Explorer. If you're using a different browser to any of these, please let us know and we'll guide you through the process of creating a HAR file.

    Looking forward to your update.

    Kind regards,

    Millie

  • Cloudinary_John_H
    Cloudinary_John_H Cloudinary Staff Posts: 50

    Hi @OllyBe

    Yes, we support Opera browser. Please try this URL in your Opera browser.
    https://res.cloudinary.com/demo/sample.jpg

  • Tamara
    Tamara Member, Cloudinary Staff Posts: 123

    Hi @DHAIRYA

    I’ve removed your example from this thread to protect its access. I was able to view the file on my end—are you still experiencing any issues?

    Looking forward to hearing back,
    Tamara