Error Trying to upload from cloud.

CyberNinja · July 15

I made a django app to upload images to cloudinary. The upload works fine on localmachine, but when I uploaded my project to python anywhere, I started getting the folllowing error.

{
"status": "false",
"error": "Unexpected error - MaxRetryError("TCPKeepAliveHTTPSConnectionPool(host='api.cloudinary.com', port=443): Max retries exceeded with url: /v1_1/dk0qatnu1/video/upload (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f81448f8f70>: Failed to establish a new connection: [Errno 111] Connection refused'))")"
}

I can't figure out the exact cause, can someone please help me finding the problem if it is in cloudniary or python anywhere

Wissam · July 16

Hi there,

PythonAnywhere uses a proxy server for internet access. Ensure that your Cloudinary configuration includes the correct proxy settings.

To do so, you need to specify the api_proxy when configuring your Cloudinary object. Something like this:

cloudinary.config( 
  cloud_name = "sample", 
  api_key = "874837483274837", 
  api_secret = "a676b67565c6767a6767d6767f676fe1",
  api_proxy = "your_proxy_here", #For example: 'http://proxy.server:3128',  # Replace with your actual proxy URL
  secure = True
)

For more information, please see https://cloudinary.com/documentation/cloudinary_sdks#configuration_parameters https://cloudinary.com/documentation/django_integration#setting_configuration_parameters_globally

I hope it will help.

Best Regards,

Wissam

CyberNinja · July 16

https://community.cloudinary.com/discussion/comment/1639#Comment_1639

Hi Wissam,

I have already tried the api_proxy setup, I still get the same error. If I'm not wrong the http://proxy.server:3128 url is the proxy url, at least this is what I retreived from the the environ. Do I need any paid services to continue? Cause I'm using free accounts under both python anywhere and cloudinary.

update: I found the solution. The problem was I called the import before the configuration. Thank you for your fast feedback.