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I make a mistake with my credentials
I mistakenly delete my master credentials and now unable to work with my account.
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Persistent Poor LCP (Largest Contentful Paint) Score in Lighthouse
We've been optimizing a website to try and improve our PageSpeed/Lighthouse scores. The one problem is a very poor Largest Contentful Paint score (driven especially by render delay) and for the hero image on our page: <img src="https://res.cloudinary.com/dbzo4mz7l/image/upload/f_auto,q_auto,w_1704/v1/…" alt="pest control…
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Cloudinary Media Assets Down
I can no longer access any of my media assets on Cloudinary. Once I go to the media assets tab, it says something went wrong, reloads, and asks me to sign in again.
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How to estimate cost on monthly bases for a video streaming platform?
Hi, I am building an educational platform where each course has 10-15 hours of video material. I am wondering, how can I estimate the cost of me serving these videos to the users (I want users just to watch them, nothing else)? This has to do with the bandwith, right? I mean, let's say that I have a course which is 15…
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Will images lose original quality or clarity & size after uploading in Cloudinary?
Can someone please clarify? if we update the images to Cloudinary & started using them for other purposes (I use those generated links for my seller account). A few of my colleagues or other sellers started saying that the image's original quality & size had been compromised after accessing through generated Cloudinary…
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Add a user who has another account
I'm trying to add a first additional user to my Cloudinary account, but I'm getting an error: This email already exists The user has his own account, but it's strange that would keep me from adding them to my account. Suggestions?
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New Project
🎁 A Musical Gift for Mom! 🎶 🎉 Thrilled to announce a special project close to my heart – a musical app tailored just for Mom, featuring all her favorite songs in one place! 🔒 Secure Access: Ensured Mom's privacy and security with robust authentication using JWT and middleware, so she can enjoy her tunes worry-free. 📤…
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Text anchorpoint
Hi, when I make the name shorter the text moves. I want the first letter to always start at the same point. For example: That is a full name so that is long. But if I only enter John the text moves really far. I want that the starting point stays the same no matter the length of the word: So that the J from John Anderson…
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Audio overlaying
Let's say I have this video transformation url: VideoUrl How can I add an audio overlay with audio volume of 20% for the whole video? here is my public Id for the audio "demos/background-music_gr2plr"
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Named transformation with user-defined variables not allowed
I'm trying to define a named transformation for my web application user profile picture section for a cropped image, I defined the followed transformation in the transformation builder: I'm working with Strict Transformations mode enabled and I tried to crop a public image with "upload" Delivery type just like this:…
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Is there an easy way to transfer assets/images from free account to company's paid account?
Hi Cloudinary Team, I have a bit of a dilemma, so before my Team and I found out that our company has a paid Exclusive Tier cloudinary account, we opened our own free account. We will now be utilizing the company's account, but still need to retain the images that are currently saved under the free account. Is there a…
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School Plan
Cloudinary support do not reach any of my request. I'm trying to contact them in the last 5 hours but they keep on closing my request as "solved" but do not reach out. does someone know about a plan for students project? I used Cloudinary in a project that I need to submit in a few days, and they disable my account with…
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Does anyone have a simple Cloudinary Android uploader app?
A couple of years ago, I installed a very simple Cloudinary app, which allowed me to upload photos to Cloudinary using the Share button. I've just upgraded to a new phone and I have no idea where the app was from! I have asked Cloudinary tech support, and they're saying it's a 3rd party app, like this uploader. I thought…
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Cloudinary user invitation problem
Greetings 👋, I attempted to send an invitation to a new user with the Technical Admin role for my account. Although the system indicates that the invitation has been sent, the invitee has not received any email in their account, and it is not found in their spam folder. I resend the invitation, but the issue persists. I…
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Settings page is not opened
Hello! I can't open my settings - the page is always loading and no content is rendered. I see the error in console (find a screenshot attached). How can I fix it or is it a bug on Cloudinary side?