-
Accidently lockedout myself from console by giving 0.0.0.0 as the allowed IP address.
I have mistakenly lockedout myself from console by giving 0.0.0.0 as the allowed IP address in a hurry and now I am unable to access my account. Please someone find me a solution.
-
I don't want my messages to be publicly available on google
Hello, I don't want my messages to be publicly available on google. How can I setup my supoport account to not allow my support questions be indexed by search engines. I have more support questions that may involve URLs that must not be publicly available, because are URLs of testing servers. How to manage this? Thank you.
-
I made Payment for my Cloudinary account on 19/8/24. and my payment is yet to be approved
I made payment for my cloudinary account yesterday and my account hasn't been approved. i can't see my uploaded files and i can't upload a new file.
-
Feedback on the Gen AI in the Studio
Hey awesome team! I tested the studio today and it worked very weirdly for me. Here you can find the Loom feedback video with the bug and how functionality worked for me: Happy to give more context if needed (via email).
-
Cloudinary video giving time out error.
http://res.cloudinary.com/ddyewklhk/video/upload/c_fill,du_12,h_1080,so_938.8,w_1920/fl_splice,l_video:ballerappCloudinary:66445980-D9CC-49D8-8D2A-FA656BF907EB-NL-merged.mp4:1713421058876/c_fill,du_12,h_1080,so_940.3,w_1920/fl_layer_apply/fl_splice,l_video:ballerappCloudinary:66445980-D9CC-49D8-8D2A-FA656BF907EB-NL-merged.m…
-
I make a mistake with my credentials
I mistakenly delete my master credentials and now unable to work with my account.
-
Does cloudinary trim videos exactly according to start offset and duration parameter?
We generated this reel…
-
SDk is not working with PHP version 7.4
-
Problems with Allowed strict referral domains
Hi! I've been working on a project using Cloudinary's generative recolor, and now I'm trying to prepare it to go live. I want to make sure that nobody can start generating a ton of new image transformations, so I've turned on strict transformations, and set my deployment site on vercel as an "allowed strict referral…
-
unable to use cloudinary in production enve
i am developing via django framework, i am able to setup cloudinary to host images and static files however in all production environments i am not able to serve these files. when i use django-whitenoise it cancels the cloudinary configuration and so i end up using whitenoise to serve my files however this is not what i…
-
Is there an easy way to transfer assets/images from free account to company's paid account?
Hi Cloudinary Team, I have a bit of a dilemma, so before my Team and I found out that our company has a paid Exclusive Tier cloudinary account, we opened our own free account. We will now be utilizing the company's account, but still need to retain the images that are currently saved under the free account. Is there a…
-
School Plan
Cloudinary support do not reach any of my request. I'm trying to contact them in the last 5 hours but they keep on closing my request as "solved" but do not reach out. does someone know about a plan for students project? I used Cloudinary in a project that I need to submit in a few days, and they disable my account with…
-
Cloudinary user invitation problem
Greetings 👋, I attempted to send an invitation to a new user with the Technical Admin role for my account. Although the system indicates that the invitation has been sent, the invitee has not received any email in their account, and it is not found in their spam folder. I resend the invitation, but the issue persists. I…
-
"Private media assets" vs "Token-based authentication" What is the difference?
Hi there Thanks for reaching out. Im trying to upload my image/video as private to restrict access from guest, then i create an Url for that image/video with expired time for specific user (like for sombody logged in my system) I did that by using Providing time-limited access to private media assets. But i also hear about…
-
My developer account has been disabled, please so re-enable it?
My cloud-name is dwvcdfn26 . Please re-enable it, thanks you guys very much! :))
-
Retrieve video dimensions via Node
Hey! I'm trying to retrieve the dimensions of a few videos I uploaded to my account through this function: const checkImageDimensions = async (imageUrl: string) => { try { await cloudinary.uploader.explicit( imageUrl, { type: 'fetch', resource_type: 'video' }, function (error: any, result: any) { if (error) {…
-
Lazy async moderation / Retrigger moderation
I want to use Amazon Rekognition plugin in the following way: User uploads photo to Cloudinary and moves on using the site; Cloudinary lazily moderates the uploaded photo asynchronously; When finished, Cloudinary sends the results to a server endpoint via webhook; Server does further processing. But right now, if I use…
-
How to concat videos present in different folders?
Unable to concat videos present in two different folders . Sample URL (not working) :…
-
Can cloudinary images work within power bi
I am adding the below code as a measure to d3.js cutom visual in power bi. however it is not giving me any image neither the script has errors. Can cloudinary images be displayed as visual in power bi. if yes, HOW? <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible"…
-
Lets Talk Duplicate Image Detection
I know this is still only in Alpha, but I am super excited about this feature! I am attempting to follow along with the instructions at: https://cloudinary.com/documentation/cloudinary_duplicate_image_detection_addon, but i am getting lost. What I am attempting to do is check our existing library for existing duplication,…
-
cloudinary-react Upload Widget 1.0 no longer available
I keep getting this error in the console when viewing my site, and it seems like the cloudinary-react library stopped working overnight. I have a site where users can create activities and upload images to them. The upload functionality has been working just fine for several years, but this morning I started receiving…
-
When To Contact Support
Cloudinary has several ways to get help. If you're not sure where to look for help, here's some advice on when to use our sites and services: 🔹 Documentation & Knowledge Base If you're looking for general information on using our products, our Getting Started guides, or know exactly what you need help with, the…